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Client Rights and Responsibilities

 

Client Code of Conduct

To ensure a safe, respectful, and effective experience for both client and therapist, Hands of an Angel Massage upholds the following standards of conduct. Personal awareness and mutual respect are key to creating a positive therapeutic environment.

Client Rights

Clients have the right to:

  • Receive massage in a clean, safe, and comfortable environment

  • Be treated with dignity, respect, and professionalism

  • Request adjustments or end a session at any time for any reason

  • Access information about the therapist’s training, licensure, and certifications

Client Responsibilities

Clients are expected to:

  • Communicate preferences, expectations, and concerns clearly

  • Provide accurate health and personal information

  • Arrive on time and manage appointments responsibly

  • Treat the therapist with courtesy and respect

  • Follow all established clinic policies and procedures

  • Reschedule appointments if feeling unwell

  • Ask questions or seek clarification on any unclear policy

Note: Receiving massage while ill can worsen symptoms and pose a risk to both client and therapist.

Thank You

Thank you for taking the time to review these policies. By scheduling with Hands of an Angel Massage, you acknowledge and agree to the standards outlined above. These guidelines are designed to create a safe, respectful, and effective therapeutic experience for both client and therapist.

I look forward to supporting your wellness journey with care, intention, and professionalism.

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